Topic
Operations
Timesheets, onboarding and the day-to-day of running a recruitment agency.
National Minimum Wage compliance for temporary workers: where agencies actually go wrong
Most NMW breaches aren't a deliberate underpayment — they're a technical miscalculation involving deductions, unpaid time, or umbrella arrangements that quietly drag someone's effective pay below the legal floor.
7 August 2026 · 6 min readUmbrella company due diligence: what agencies need to check before referring workers
New joint and several liability rules mean an agency's exposure for a non-compliant umbrella company in its supply chain is no longer just reputational — due diligence has to be more than a rate comparison.
1 July 2026 · 4 min readCovering a branch manager's absence without things quietly slipping
The gaps that show up during a manager's holiday or sick leave are rarely dramatic — they're small compliance and client-facing things that nobody else knew needed doing.
27 April 2026 · 4 min readHow much time do recruitment consultants lose to admin?
Every consultant has a strong opinion about this and few can back it with a real number — an invented statistic wouldn't be worth more than the opinion itself.
14 April 2026 · 3 min readReducing no-shows on temporary placements without over-engineering the fix
A worker not turning up costs the agency a hirer relationship, not just one shift — and most of the fixes worth trying are about communication timing, not stricter penalties.
3 April 2026 · 5 min readBuilding an onboarding checklist that's actually compliant
The agencies with the fewest compliance gaps tend to be the ones where onboarding is a fixed sequence, not a set of steps a busy consultant remembers to do in roughly the right order.
11 March 2026 · 4 min readManaging timesheets across multiple clients without losing the thread
Every client wants timesheets their own way. The agencies that handle this well don't fight that — they build one clean internal record and adapt the output, not the source of truth.
18 February 2026 · 5 min readThe KPIs a recruitment agency manager should actually track
The most useful numbers tend to flag a compliance or service risk before it becomes one — not just measure how much activity happened last week.